Paul Petersen the host of CRM Radio interviews the wickedly interesting author and Sales Trainer Shari Levitin. They discuss how she got into sales, what she learned along the way, and why many people fail in sales. More importantly she discusses how people can be winners in sales. Its all about heart and empathy she says and while these can’t be faked they can be learned.
Why it Matters:
"If all you do is use sales techniques and tips and don't genuinely care about your customer, you'll fail."