This is an on-going series of interviews with executives on SLMA Radio and CRM Radio.
Paul Petersen, GM and VP of Goldmine Software shares his struggles from a young man to adjust to the realities of business. He has worked for 7 CEO’s as a senior manager and each taught him that he must consider being:
- Adaptability: He had to accept and participate in change; He has had 7 CEOs – all good guys, but different. He chose to participate rather than fight it (excepting criminal or ethical lapses)
- An “idea” is NOT a “plan”: many a good idea goes unfulfilled for want of execution. Have an idea? Enlist others to help -- have a bias for action.
- Communicating is hard – He learned more from listening than speaking. And by listening, he was more relevant for what he heard
- No one Cares what you did (or know) – only what you do now. No one says “tell us about software in the old days, Mr. Petersen” or cares about his thoughts on Fleetwood Mac before the girls joined.
- Make your boss look good (and team) – don’t be a kiss ass, but be supportive, do what you can to help others succeed; offer praise, cooperation – and phrase critiques gently.
- Lastly Bonus: have coping strategies: Pick your battles, be active, do stuff /press on