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CRM Radio by GoldMine

Sep 2017

Will Robots Replace ISRs? Yes, But Fear Not – Perkins Says

September 25, 2017

Listen while you're barbecuing hamburgers on iTunes


Bob Perkins, the CEO and Founder of the American Association of Inside Sales Professionals (AA-ISP) has a well-informed belief that as artificial intelligence penetrates and improves sales processes, ... professional salespeople will have nothing to fear and everything to gain. In this interview for CRM Radio, the voice of customer relationship management, he discusses:

  1. What it means to go from AI to PI
  2. The trait that robotic systems will never fulfill
  3. Why sales as a professional has a brighter than ever future
  4. The “Pivot” that every company must make to be successful
  5. Why early adopters of AI for Sales are winning over their slow to react competitors.

About Bob Perkins – Founder and Chairman of the AA-ISP

A nationally-recognized Inside Sales innovator, Bob Perkins has extensive executive experience building and leading highly successful inside sales organizations. During his career he has created unique Inside Sales systems and structures, including team selling models, compensation plans, rewards and recognition programs, performance management tools, and sales campaigns which have been adopted by many of the nation's largest companies. His 25 years Inside Sales experience includes positions as Vice President or Director with Unisys, Silicon Graphics, United Health Group and Merrill Corporation.

Bob has benchmarked and worked with many of the country's major corporations to implement or improve their Inside Sales channels. A popular conference speaker, Bob has presented keynote addresses at industry forums and corporate sales conferences nationwide; he also maintains a video channel, Inside Sales Studio, that discusses trends and tactics specifically relevant to Inside Sales leaders and today’s digital transformation.

His proven expertise with the interrelated aspects of leadership development, motivation, and sales strategy has made him one of the top Inside Sales authorities in the United States. Bob holds a Master of Science degree in education from Nazareth College, Rochester, New York.

About AA-ISP

The American Association of Inside Sales Professionals (AA-ISP) is an international association dedicated exclusively to advancing the profession of Inside/Digital Sales. The association engages in research studies, organizational benchmarking and leadership round tables to better understand and analyze the trends, challenges, and key components of the growth and development of the Digital Sales industry. Our mission is to help sales representatives and leaders to leverage our information and resources through published content, local community chapters, national conferences, career development, and an Inside Sales accreditation program.

Become a member of the most Professional World-Wide Sales Organization now.

IS Academy – Certifications  | AA-ISP Chapters    |   Events


Sponsor for this show:


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This is the Tools And Technology report in The CRM Playbook For 2017.