In The Age of the Customer, Forrester concludes we need to be customer-obsessed. In the B2C space, the emphasis on The Customer Experience (CX) is conditioning our B2B buyers to expect more. Chief among these expectations is that sellers align with the buyer's process. But how? New research from today's guest, Deb Calvert will help us get started.
Author, trainer, teacher, university instructor, consultant and speaker, Deb Calvert of People First Solutions answers our questions about this new age of selling. The host is Jim Obermayer.
Deb Calvert, President and Founder
Deb Calvert, Keynote Speaker, Top 50 Sales Influencer, UC Berkeley Instructor, and author of the DISCOVER Questions® bestselling book series, has worked as a sales productivity specialist and sales researcher since 2000. Prior to founding PFPS in 2006, Deb was a Corporate Training Director for a Fortune 500 Media Company. Deb’s early career included a variety of inside, outside and major account sales positions.
As President and Founder of People First Productivity Solutions, Deb helps companies to boost productivity through people development. This work includes Sales Training, Team Effectiveness Consulting, and Leadership Program Design. Deb is a Certified Master of The Leadership Challenge® and a Certified Executive Coach. Additionally, Deb is a Certified Practitioner with the Myers Briggs Type Indicator (MBTI) and other assessment tools. Deb’s unique mix of senior-level Sales, Human Resources, and Operations experience gives her a unique perspective in understanding the challenges faced by companies and senior leaders. [email protected]
About People First Productivity Solutions
People First Productivity Solutions builds organizational strength by putting people first. We help boost sales productivity, develop leaders at every level and amp up team effectiveness by getting people connected with each other. When you put people first, the connections they make will solve problems and strengthen the organization.
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