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CRM Radio by GoldMine

Sep 2019

Trends in Email Marketing or You Can’t Sell to an Angry Person


Our host, Paul Petersen interviews Steven Pearl, President of Intelliclick about the trends in email marketing they discuss:

  • Recent and new regulation for email marketing
  • Businesses must pay more attention to who they are marketing to
  • How to keep people on your mailing list
  • Why the recipient must recognize the sender
  • The two most important things you must do for every email campaign
  • Why recency and frequency are not dead
  • How to define a recipient's digital body language
  • The two unique things about the Beatles Abbey Road Album (50th anniversary)

Steven Pearl Bio

Steven Pearl is a McGill University Business School graduate with a major in Marketing. He moved from Canada in the early 80s and now lives in Chicago with his wife and daughter. His career in brand management evolved to include positions with Nestle (coffee division), Hiram Walker and Citibank before starting Business Automation Solutions (BAS) in 1995.

 As a GoldMine partner since 1995, BAS has helped companies, across a wide range of industries, implement “best practices” customer relationship management solutions (CRM). In 2008, BAS led the development of IntelliClick, a CRM integrated email and web site tracking solution that has been deployed for 100s of companies worldwide.

Sep 2019

When Sales are Down, First Train the Rest of the Company In Sales


When sales are down, companies should not turn to training salespeople again and again, they need to train everyone else in company on sales.

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Aug 2019

Switching your CRM - Why Switch and How to Switch


The CRM industry keeps getting flooded by new (and not so new in features) CRM Systems because the dissatisfaction level of current CRM users is very high.  It’s said that 40% of the sales reps on a CRM system don’t comply with the company CRM standards or policies.  83% of senior executives complain that their people aren’t properly using the CRM system. 

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Aug 2019

The Six-Word Question Every Salesperson Needs to Use – Iannarino Podcast


Anthony Iannarino, author, speaker, and well-known sales leader discusses his contrary opinion of the buying process in B2B. He says prospects don’t already know about the product and salespeople aren’t unnecessary as some will have us believe. In this interview with the host Paul Petersen he covers:

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Aug 2019

Myths that Salespeople are Taught by Their Mothers – Keenan with Paul Petersen


Keenan, the author of Gap Selling is the CEO of A Sales Guy and the guest for host Paul Petersen on CRM Radio. This is pure Keenan at his best, except of course for his books. 

This program is part of a book review and a lot of sales training as Keenan discusses:

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Aug 2019

4 Reasons Why CRM Systems Succeed and Others Fail


CRM Radio host Paul Petersen interviews Gene Marks. In this program Marks says that if companies want to succeed with their CRM system they need to invest in their people first. The result is a successful CRM system, growing sales, a clean database, and a high value for the company.  They discuss the four reasons for a CRM implementation which drive every long term CRM success. 

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Aug 2019

Ruminations on a CRM Career and Then The Vanishing Wilderness of Alaska – a Little Public Service


Paul Petersen, as the host of CRM Radio, taps an old friend, Rich Ackerman, a colleague from the CRM and cyber-security field to talk about changes in the CRM space and sales in general.  In addition, they also discuss that there is an act two as Ackerman has changed his career to create The Vanishing Wilderness, a photographic masterpiece about the southeast inside passage of Alaska which is scheduled for release in mid-August of 2019.

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Jul 2019

The Art of CRM – Its More Than Software – an Interview with Author Max Fatouretchi


CRM Radio host Paul Petersen interviews Max Fatouretchi author of The Art of CRM published in May of 2019.  During this interview Max talks about:

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Jul 2019

Matt Heinz Says Marketing Has to Generate Metrics to Buy a Beer


Paul Petersen interviews  CEO Matt Heinz (Heinz Marketing) and they discuss among other things that the primary job of marketing is to build a pipeline. But without metrics, no one buys a beer.  

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Jul 2019

Don’t Get Comfortable in Marketing Says Josh Miles


Don’t Get Comfortable in Marketing

Josh Miles, CMO for the Society for Professional Services (SMPS) talks with Stacy Gentile about the difficulties marketers are facing today with constant accelerating change, new tools, weak marketing skill sets, and the status of intentional marketing. 

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